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Customer & Product Support

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nBrane Concierge

The nBrane Concierge system offers guaranteed support and the assurance that you will receive proper care for your mission critical website. You do not need to wait for a problem to appear before opening a ticket, our plans also include architectural advising which will help prevent any problems before they can cause a negative effect on your business. If you need a quicker response or additional hours, custom plans are available upon request. 


All Plans Include the following features:

  • SEO Review
  • Full Site Review
  • Database Review
  • Exception Log Review
  • Disaster Recovery Plan
  • Upgrade Notification Service (Dnn: Platform and 3rd party modules)
  • 3rd Party Module and Extension Recommendations
  • Open Source Extension Guarantee
  • Site Monitoring & KeepAlive services
  • Online Chat Support
  • Site Migration Assistance (changing your web host)
  • Limited to 2 authorized contacts and a single Dnn Instance


Available Add-Ons include:

  • On-site Service, Support and Training
  • Security Review
  • Performance Review & Load Testing
  • Evenings & Weekend Support

Sign Up Today!


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